Privacy Policy

At Regain, your privacy matters. We handle your personal data with care, clarity, and respect — just as we do with every aspect of our product. This policy explains what we collect, how we use it, and the rights you have.

When you interact with our website or contact us, we may collect:

• Personal details you choose to share with us — such as your name, email address, or phone number.

• Browsing data, like the pages you visit, the time spent on our site, and technical information (such as your IP address and browser type).

• Cookies, which help us understand how you use the site and allow us to improve your experience.

• Order Information: When you make a purchase or attempt to make a purchase, we collect your billing address, shipping address, and payment information (processed securely through Shopify).

• Subscription Data: If you choose a "Subscribe & Save" plan, we collect necessary data to manage your recurring orders securely.

We use this information to:

• Respond to your questions or support requests.

• Improve the way our site works and feels.

• Occasionally send calm, helpful updates — but only if you’ve said yes to that.

• Meet legal or security requirements, if necessary.

We never sell or rent your personal information. We may share it only with:

• Trusted service providers (like website hosts or email platforms) who help us operate smoothly — and only for purposes directly related to Regain.

• Fulfillment Partners: We share your shipping details with our trusted fulfillment partner, strictly for the purpose of printing your label and shipping your bottles to your door.

• Authorities, if we’re legally required to do so, or if it’s necessary to protect our rights.

You’re in control of your data. You can:

• Ask what personal data we have on file.

• Request corrections if something’s not accurate.

• Opt out of marketing emails at any time.

• Request deletion of your data (where possible under the law).

If you’d like to take any of these steps, email us at support@regain-sleep.com. We’ll respond with care and timeliness.

We do our best to keep your data safe, using reasonable technical and organizational measures. That said, no system is foolproof. We encourage you to take care when sharing information online.

Some pages on our website may link to other websites. We don’t control those sites, and their privacy practices may differ. We recommend reviewing their privacy policies separately.

We may update this policy occasionally to stay aligned with laws or how we operate. If we make material changes, we’ll let you know. Otherwise, we suggest checking in from time to time.

Age Restriction: Our site and products are not intended for individuals under the age of 18. We do not intentionally collect personal data from minors.